If you have seed data (Base32 or Hex encoded), and want to distribute the data to a user via email (in order to be scanning into an authenticator app on a mobile phone, then one of the best solutions is to email the data in the form of a QR code (which will then be scanned into your authentication app).
Generating a QR code using the Management Console
QR codes may be generated for a specific token using the management console by using the following procedure;
After logging in to the management console navigate to "Directory | Users" and selecting the domain of the user that has the token assigned to them, then click
Left click on the context menu of user and select the option "Tokens", and you will be presented with a list of all tokens currently assigned to the user;
To obtain a QR code for one of these tokens left click on the context menu of the required token and select "Display QR Code";
A window will now open titled "QR Code" that will display the QR code for the selected token;
Generating a QR code using the Self-Service Console
A user may obtain a QR code by accessing the Self-Service Console using the following procedure;
Login to the DualShield Service Console (DSC)Login to the DualShield Service Console (DSC)
Find the MobileID token, click its context menu
Select "View QR Code" from its context menu
Find the MobileID token, click its context menu
Select "View QR Code" from its context menu
Generating a QR code from seed data using an online form
In order to generate a QR code you will first need to obtain seed data encoded in Base 32 form, but it is possible the seed was provided externally, and is currently hex encoded.
Hex encoded seeds may be converted to Base32 form using the following procedure;
To convert Hexadecimal encoded seed data to Base32 we suggest using the following online conversion tool