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However, what if you have totally forgotten the password? Don't worry, the feature called "safe mode" comes to rescue
Table of Contents
Enabling Safe Mode
DualShield on Windows OS
Include Page How to edit JAVA options in the DualShield framework How to edit JAVA options in the DualShield framework
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Click "OK", then restart the DualShield service.
You can now log into the Admin or Management Console without password.
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DualShield
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on Linux OS
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If you have DualShield Linux version installed, you should edit the file "/etc/init.dusr/lib/systemd/system/dualshield.service" to achieve the same effect as in Windows
Add the following lines just after -Djava.io.tmpdir=$TMP_DIR \
See example below
You must restart the service after the modification. Use the following commandcommands:
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Resetting the SA User Password
Once you have enabled safe mode and fully restarted the service, you will be able log in to the Management Console without entering a password, and will then be able to change the system administrator's password using the following procedure;
(please note that, in safe mode, you must access the management console from the machine where DualShield is installed);
Log in to the management console in safe mode.
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Include Page How to change the SA user password How to change the SA user password
Disabling the Safe Mode
Important: Once you have reset the sa password, make sure you disable the safe mode by removing the line -Ddual.safe.mode=true (and -Ddual.safe.mode.anyip=true on Linux OS) followed by service restartfrom the JAVA options, otherwise, you will leave a potential security hole.
Do not forget to restart the DualShield service after removing the options.