It is also possible for emergency codes to be requested by the users themselves using the "Request" link (found in the bottom right hand corner of the "Emergency" menu option of the self-service console;
...
| title | Navigate to the Self-Service Console menu option '"Emergency". |
|---|
From the main menu select the option "Emergency"
Emergency Code details for the user will now be displayed;
Select the emergency codes you wish sent;
At the prompt "Send Emergency Codes by:" click on either the "Email" or "Text" icons to select how you are the codes are to be sent;
.A sending confirmation window will now open, click on "OK";
Your selected emergency codes will now be sent to you using the selected message channel.