To manage a user's tokens, first, navigate to the user's account

In the DualShield Admin Console, navigate to "Directory | Users

In the Domain list, select the domain that you want to work on, e.g. DeepnetMFA.com

If you click the "Search" button, it will list all users in the entire directory up to the query limit.

To narrow down your search, click the "Filter" button

Enter the user's login name, e.g. 2FA, then click the "Search" button (You can change the search filter or add more filters)


To check the assignments of a token, click "Assignments" in the token's context menu:

This will bring up the token assignments window

A token can be assigned to more than one user, for the purpose of sharing.

To assign the token to a user, click the "Add" button.

To remove the token from a user, select the assignment, then click the "Unassign" button.


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