Question and Answer pairs can be deleted either from the users' account directly, or from the Emergency Code repository using one of the following methods;

Deleting Question and Answer pairs directly from the Users' Account

Navigate to "Directory | Users", select the domain, search for the user to issue the code to, then selecting the context menu option "Questions & Answers";

Select the Question and Answer pair to be to be deleted, then click on the button;

 

Deleting Emergency Codes directly from the Emergency Code Repository

Navigate to "Repository | Emergency Codes", select the domain,  then use the context menu option "Delete" to remove the required Emergency Code;


Whichever method is used a new window will open titled "Confirm" requesting confirmation that you want to delete the Emergency Code.

Click on the button and the code will be removed;

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