Navigate to the user's token list

To manage a user's tokens, first search for the user's account

In the DualShield Admin Console, navigate to "Directory | Users

In the Domain list, select the domain that you want to work on, e.g. DeepnetMFA.com

If you click the "Search" button, it will list all users in the entire directory up to the query limit.

To narrow down your search, click the "Filter" button

Enter the user's login name, e.g. 2FA, then click the "Search" button (You can change the search filter or add more filters)


Once you have found the user account, click on its context menu icon "..." to bring up the context menu:

Click "Tokens" from the context menu

Click the context menu icon of the inactive DeviceCert

Click "Activate" to activate the token




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