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If your AD domain is visible in the public network and has a public DNS server, then follow the guide below to set up offline logon
Add the A record below to your public DNS server
hostname | dswsslagent2 |
|---|
domain name | your AD domain |
|---|
ip address | the public IP of your Windows Logon Agent |
|---|
Example:

Otherwise, follow the guide below to set up offline logon
In the DualShield Admin Console, find the Windows Logon Agent in
Authentication | Agents
Click its context menu

Select "Edit"

Enter the Agent's Public URL in the format "https://fqdn:14294/xmlrpc", e.g. https://mfa.fakestop.com:14294/xmlrpc

Click Save.
Important: if you have multiple Windows Logon Agents, then repeat the steps above on every Windows Logon Agent.