You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 2 Next »

Add a RADIUS Server

  1. Log in to the Fortinet FortiGate administrative interface.
  2. Click the User & Device section in the left navigation panel and navigate to Authentication>RADIUS Servers.



  3. Click the Create New button to create a new RADIUS server.



  4. On the New RADIUS Server page, enter the following information:



  5. Enter a friendly name
  6. Leave the authentication method as Default
  7. Enter the NAS IP, which in this case will be the connection address used by FortiClient
  8. Enter the IP address of the machine on which you have installed the DualShield Radius Server Software
  9. Enter the same Shared Secret which you specified in the Radius Client settings on the DualShield Administration Console.
  10. Test Connectivity to make sure connection to the DualShiedl Radius Server is successfull

Configure a User Group

  1. Click the User & Device section in the left navigation panel and navigate to User → User Groups.
  2. If you have an existing user group, click on it to edit its settings. If you don't yet have a user group, click Create New to create one.
  3. On the Edit User Group or New User Group page, enter the following information:


    NameSSL VPN with 2FA
    TypeFirewall
  4. Click the Create New button in the Remote groups section and select the DualShield RADIUS remote server. You do not have to specify a group.




  5. Click the OK button to save the user group settings.

Configure timeout

The Fortinet appliance has a default timeout of 5 seconds, which will fail for anything other than a passcode authentication. The timeout can be increased from the Fortinet command line interface to resolve the issue. We recommend increasing the timeout to at least 60 seconds

  1. Connect to the appliance CLI. Consult the documentation that accompanied your Fortinet device for more information.
  2. Execute the following commands:

# config system global
    set remoteauthtimeout 60
end

# config user radius
    edit <RADIUS Server>
        set timeout 60
end

Reference: https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Users-randomly-fail-to-connect-to-SSLVPN/ta-p/189823

 

  • No labels