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Issue

Access Denied error when a user is attempting to log in to their PC via Windows Logon or Computer Logon.

The Description in the corresponding Audit log in the DualShield Admin Console shows..

LDAPException(resultCode=49 (invalid credentials), errorMessage='80090308: LdapErr: DSID-0C090434, comment: AcceptSecurityContext error, data 531, v4f7c\u0000', diagnosticMessage='80090308:

Cause

AD accounts have been restricted access to one specific Workstation.

e.g...


Resolution


GSS-API (Generic Security Service Application Programming Interface) authentication is an industry-standard protocol that verifies a user's identity and provides other security services:
  • AuthenticationVerifies that a user is who they claim to be
  • IntegrityEnsures that the data received is the same as the data sent
  • ConfidentialityEncrypts data 

This can be added as an authentication method in DualShield version 7.1.0 onwards.

To achieve this, please start to go through the same steps in Connect to an Active Directory

However, when you get to the Identity Source Connection Configuration change the Authentication Method to GSS-API

Also the Access user needs to be specified as UPN with the domain specified all in upper case

e.g.


Add your DC to the list of computers the end-user has access to.





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