Before importing hardware token details into Esest Secure you will need to request a file to be sent to you in PSKC format.
Seed file requests can be made by clicking on the following link; Seed file request link
...
Under the heading "Token Serial Number", supply a serial number of any of the tokens from your order, then click 
;
The window will now update to show options for how the seed file is to be sent to your email account;
...