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Repeat the same process to create all other permits for the role;
Finally, you will need to assign the role to either a user or user group.
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The helpdesk role can be applied to users by navigating to "Directory | Users", left clicking on the context menu of a user and selecting "Roles";
A new window will now open titled "Roles" that will allow the system administrator to assign Roles to the selected User
Check the box for the newly created Help Desk Helpdesk role then click "Save".
Assigning the Helpdesk Role to Groups
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