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The Challenge/Response (C/R) function can be enabled or disabled in 2 places separately, 

Table of Contents

Disable/Enable Challenge/Response Function in the MobileID App

To disable the C/R function in the MobileID app, you need to change the MobileID product settings in the DualShield MFA server.

In the DualShield Admin Console, navigate to "Authentication \ Products",  click on the context menu icon of MobileID and select "Edit" from the menu.

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Remove the "Challenge & Response" option from the Functions list, and save the change.

Disable/Enable Challenge/Response Function in User Verification