It is also possible for emergency codes to be requested by the users themselves using the "Request" link (found in the bottom right hand corner of the "Emergency" menu option of the self-service console;
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| Include Page | Send Emergency Code [SSC-UI] | Send Emergency Code [SSC-UI]
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From the main menu select the option "Emergency"
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Select the emergency codes you wish sent;
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At the prompt "Send Emergency Codes by:" click on either the "Email" or "Text" icons to select how you are the codes are to be sent;