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However, what if you have totally forgotten the password? Don't worry, the feature called "safe mode" comes to rescue
Enabling Safe
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Mode on Windows
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Include Page How to edit JAVA options in the DualShield framework How to edit JAVA options in the DualShield framework
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(please note that, in safe mode, you must access the management console from the machine where DualShield is installed);
Enabling Safe
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Mode on Linux OS
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If you have DualShield Linux version installed, you should edit the file "/etc/init.d/dualshield" to achieve the same effect as in Windows
Add the following lines just after -Djava.io.tmpdir=$TMP_DIR \
See example below You must restart the service after the modification. Use the following command
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Resetting the SA User Password
Once you have enabled safe mode and fully restarted the service, you will be able log in to the Management Console without entering a password, and will then be able to change the system administrator's password using the following procedure;
Log in to the management console in safe mode.
Include Page
- Navigate to "Directory | Users" , select the Domain "Management Console", then left click the context menu of the user account "sa" and select "Reset Password";
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| title | New Password |
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Enter a new password.
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Enter a new password. |
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| title | Confirm New Password |
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Retype the new password. |
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| title | User must change password at next logon |
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How to change the SA user password How to change the SA user password
Important:
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This option is optional and will determine if the user will be forced to change their password next time they log in. |
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The password for the system administrator will now be changed to your new password, and the management console can now be exited.
Important: Once you have reset the sa password, make sure you disable the safe mode by removing the java options line -Ddual.safe.mode=true and restarting the DualShield service, otherwise (and -Ddual.safe.mode.anyip=true on Linux OS) followed by service restart, otherwise, you will leave a potential security riskhole.