SafeID Help Desk is a Windows application built for help desk personnel. It allows teams to generate TOTP codes on behalf of users who have lost access to their authenticator devices but require immediate entry to secured applications. The application efficiently manages large token inventories and allows for the rapid retrieval of credentials associated with specific users.

Key Features:

  • TOTP Generation for Users: To provide immediate access when users cannot use their own authenticator tokens.
  • Enterprise-Level Management: To import and manage large volumes of TOTP tokens.
  • Rapid User Lookup: To quickly find and verify the token associated with any specific user.

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