To run the SafeID Help Desk application on a Windows PC, you must first install Microsoft .NET Framework 8 on the PC.
https://builds.dotnet.microsoft.com/dotnet/Sdk/8.0.414/dotnet-sdk-8.0.414-win-x64.exe
Below is the download link of the SafeID Help Desk application:
https://download.deepnetsecurity.com/safeid/SafeID-Help-Desk.msix