Installing and Upgrading the DualShield RADIUS server can now be performed using a single installation that can be downloaded from the Deepnet support portal.

Downloading the Radius Server

Upgrades and new installations are now performed using the radius installation pack (named as "setup-dual-radius-xxx-signed")  which is downloaded from the Deepnet Support portal; 

Enabling Auto-Registration

Both for Radius server upgrades, and fresh installations, you will now need to log in to the management console and enable auto-registration;

For an authentication agent to be able to connect to the DualShield authentication server, the agent must be registered in the DualShield authentication server.

For security purposes, the agent registration function is disabled by default. You need to enable the Agent Auto Registration function in your DualShield authentication server.

From the management console, navigate to "Authentication | Agents", then click  


A new window will now open titled "Auto Registration", ensure the "Enabled" option is selected, then click ;


Tick the "Enabled" option first, then fill in the Starts and Expires date.

You may want to enable the "Check IP" option for extra security. If this option is enabled, then in the "IP Addresses" field you must enter the IP address of the machine where the authentication agent is being installed.

Click on the button, and Auto-Registration will now take place during the installation of the RADIUS server.



Installing/Upgrading the Radius Server

To install the new Radius server or upgrade an existing one, run the installer as administrator;


A new window titled "DUALSHIELD - DualRadius" will open welcoming you to installation of the Radius Server;

Step 1: Welcome

  • Click on to take you to the license agreement;

    Step 2: Licensing Agreements

    After reading the license terms select "I accept the terms of this license agreement", then click


    Step 3: Target Path

    Click  to continue installation.

    If the directory does not yet exist you will be asked if you want to create it;

    otherwise you will be asked if you want to overwrite the existing files in the existing directory;


    Step 4: Server Selection

    Click  to continue installation;


    Step 6: Select Installation Packages

    This page allows selection of which package options are to be installed.

    Click  to continue installation;


    Step 7:  User Data

    You will now be shown the page that allows for installation package options be be specified;

    Administration Port:

    The Administration port is the port accessed by the DualShield Authentication Server for the purpose of managing the DualShield Radius Server.

    Authentication Port:

    The Authentication Port is the standard Radius authentication port.

    Accounting Port:

    The Accounting Port is the standard Radius accounting port. 


    You will not normally need to adjust these default radius port settings so click for agent registration;


    Step 8: RADIUS Agent Registration

    Change the Registration URL to the URL of your DualShield server.

    Please note that the protocol of the connection to the DualShield server must be set to HTTPS. The default port of DualShield server is 8071.

    Click  to enter Radius server agent registration details


    If you are upgrading from a previous version of the Radiius server, then a popup such as the one below will be shown;

    Click to use the DualShield agent that was used with the previous version of the Radius server.


    Step 9: Summary Configuration Data

    Click  to continue installation;


    Step 10: Installation

    Click  to continue installation;


    Step 11: Perform External Processes

    Click  to continue installation;


    Step 12: Installation Finished

    Click , and installation will be complete.



Radius Synchronisation

After waiting a couple of minutes for the DualRadius service to start, Log in to the management console, then navigate to "Radius | Radius Servers".

Left click on the context menu of your newly installed radius server, the select the option "Synchronise";


You should now see a confirmation that the Radius server has been synchronised;

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