To push the install link of a MobileID token out to the user, follow the steps below.

First, find the token in the user's account.

To manage a user's tokens, first search for the user's account

In the DualShield Admin Console, navigate to "Directory | Users

In the Domain list, select the domain that you want to work on, e.g. DeepnetMFA.com

If you click the "Search" button, it will list all users in the entire directory up to the query limit.

To narrow down your search, click the "Filter" button

Enter the user's login name, e.g. 2FA, then click the "Search" button (You can change the search filter or add more filters)


Once you have found the user account, click on its context menu icon "..." to bring up the context menu:

Click "Tokens" from the context menu

Click the context menu of the selected MobileID token

You can push the link by email or SMS text.



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