Instead of manually pushing the MobileID install link to users, you can instruct the DualShield server to automatically push the MobileID install links to users when necessary.

For the DualShield server to understand when it needs to push the MobileID install link to a user, you must configure the following settings.

MobileID Policy Options

You must set the following options

OptionValue
Token ProvisioningAutomatically provision token
Client ProvisionAutomatically provision client
Delivery Channels Used by the SystemSMTP or SMS

Message Template for Push Token

The "Push Token" message template is used by the DualShield server when it sends users an email or SMS message that contains the user's OTP token information, such as the token's download link or the token's QR code etc.

You must customize the message template according to your requirements. 

SMTP Template

If you want the server to push OTP tokens to users by email, then you need to customize the SMTP Template

Navigate to Customization | Message Templates | Push Token | SMTP Templates

Typically, you would need to change the Sender, Subject, and Text field which is the body of the message.

There are 3 wildcards that you can use in the message body depending on your requirements

WildcardRemarksExamples
[[LINK]]

This wildcard represents the download link of the user's MobileID token. 

Use this wildcard if you want to send the token's download link to the user.

Please click the link below to download your token

[[LINK]]


If required, your authorization code: [[AUTHZCODE]]

[[QRCODE]]

This wildcard represents the QR code image of the user's OTP token. 

Use this wildcard if you want to send the token's QR code to the user.

Please scan the QR code below to install your token

[[QRCODE]]


If required, your authorization code: [[AUTHZCODE]]

[[AUTHZCODE]]

Depending on the token's policy, installing an OTP token might require an authorization code.

This wildcard represents the authorization code of the user's token if it is required. 


You must select "HTML Format" if include the wirldcard [[QRCODE]] in the message text.

SMS Template

If you want the server to push OTP tokens to users by SMS message, then you need to customize the SMS Template

Navigate to Customization | Message Templates | Push Token | SMS Templates

Email or SMS Gateway

An email gateway connects to an email server, such as an Exchange server, via the SMTP protocol. 

In the DualShield Admin Console, navigate to Configuration | Gateways

Click CREATE

Select EMAIL as the Type

Provide the following details

FieldValue
Namename of the email gateway
DomainsSelect all domains
Enabled
Server URIIP address or FQDN of the email server
PortPort number of the SMTP connection to the email server, e.g. 25
Transport Layer Security (TLS)Tick this box if the SMTP connection requires TCP
Secure Socket Layer (SSL)Tick this box if the SMTP connection requires SSL
Authentication RequiredTick this box if the SMTP connection requires authentication

Click SAVE & TEST

Enter an email address in From and To

Click "TEST"

Click CANCEL to dismiss the test window

The email gateway has been created & tested successfully. 




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