In the ADFS Management Console, finds the claim provider, e.g. "DualShield"

In the context menu of the claim provider, select "Edit Claim Rules"

Click the "Add Rules..." button to add a new rule

In the Claim rule template, select "Transform an Incoming Claim"

click "Next"

Set the Incoming claim type to "NameID" which is a SAML attribute returned by the Claim Provider, e.g. DualShield 

Set the Outgoing claim type to "Windows account name" which is an AD attribute defined in ADFS

Click "OK" 

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