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Token Secret File

To use the SafeID Help Desk application to generate TOTP codes, you must first import the tokens. SafeID Help Desk is compatible with the token secret CSV file format used by Entra ID.

The token secret file must include a header row with the following columns:

  • serial number
  • secret key
  • time interval
  • manufacturer
  • model
  • as the example below shows.

Below is an example

serial number,secret key,time interval,manufacturer,model
10001001,234567ABCDEFGHIJKLMNOPQRSTUVWXYZ,60,Deepnet Security,SafeID/Classic
10001002,ZYXWVUTSRQPONMLKJIHGFEDCBA765432,60,Deepnet Security,SafeID/Classic

The "secret key" must be encoded by BASE32 or HEX

Optionally, but recommended, the secret file should include a column named "upn" which represents the username of the token.

upn,serial number,secret key,time interval,manufacturer,model
user1@acme.org,10001001,234567ABCDEFGHIJKLMNOPQRSTUVWXYZ,60,Deepnet Security,SafeID/Classic
user2@acme.org,10001002,ZYXWVUTSRQPONMLKJIHGFEDCBA765432,60,Deepnet Security,SafeID/Classic

If you do not want to assign tokens to use at this stage, 

Import Tokens

To import tokens, click the main menu icon

Select "Import Tokens" from the main menu

At the prompt, select the token secret file

Select the correct encoding format of the secret key in the file, i.e. HEX or BASE32

Click OK to import tokens


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