If you have pruchased purchased OTP hardware tokens token devices from us, then you will first receive the physical hardware tokens token devices delivered to you by FedEx or post. Once you have received the tokenstoken devices, you will need to make a request to receive the token file, i.e. the seed data or /secret keys of the tokens.
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Once your order has been found, all of the shipments in the order will be listed for your selection.
If there are is more than one shipment in the order, you have the option to receive the seed/secret keys of all shipments or some of the shipments.
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Once you have specified the shipments, you will be asked to verify each shipment by providing the serial number of one of the tokens in each shipment.
Step 3 -
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Select Token File Encryption
For security, the token seed/secret file will be encrypted by password and/or PGP key.
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If you are a regular customer, then you might want to save the password and/or PGP key in your account in our system, so that next time you do not need to provide a new password and/or PGP key. Check the option "Save Password" and/or "Save PGP Key" if you wish to our system to use them next time.
Step 4 -
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Select Token File Format
Next, you need to specify the format of the seed/secret file that you wish to receive.
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