If you have purchased OTP hardware token devices from us, then you will first receive the physical hardware token devices delivered to you by FedEx or post. Once you have received tok How to Install MobileID on iPhone & Android eived the token devices, you will need to make a request to receive the token file, i.e. the seed/secret keys of the tokens.
To make the request, click the link below.
https://supportservices.deepnetsecurity.com/csp/SeedFileRequests
Follow the steps below:
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For the best security, you can encrypt the token file by both password and PGP key.
You must save a copy of your password and/or PGP private key in a safe place as you will need it to decrypt the seed/secret files when you have received them. (If you are using the WinGPG software, then your PGP private key is automaticaly saved by the software itself).
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If the seed file is PGP encrypted, then you will need to decypt it by using the WinGPG tool
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You will be prompted to entre the passphrase of your PGP key (Please note that this passphase is the password of your PGP key, not the password of the seed file) The seed file is delivered as a zip file. You need to unzip it after PGP decryption If the seed is password encrypted then you will be asked to enter the seed file password to unzip the file. |
Step 8 - Confirm Download
Now that you have received your token seed/secret file, and you have successfuly decrypted it, we suggest that you should click the confirmation link in the email. By confirming it, the download link will be deleted immediately. This is an addtional measurement for security.