If you upgrade your DualShield MFA server to the latest version 6.8, then your Outlook Anywhere Agent-Based users must also upgrade the DualShield Outlook Agent to the latest version 6.8. In other words, DualShield MFA server 6.8 is not compatible with the old versions of the DualShield Outlook Agent. If you have a large number of users who are using the DualShield Outlook Agent, then you might want to take the following steps to avoid forcing all users to upgrade the DualShield Outlook Agent immediately. Step 1 - Upgrade your DualShield MFA server to version 6.7 Step 2 - Ask your users to upgrade the DualShield Outlook Agent to 6.8 Step 3 - After all of your users have upgraded the DualShield Outlook Agent to 6.8, you can upgrade your DualShield MFA server to version 6.8 |