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In some very rare occurrences, some users might see the error below when they sign into the DuaShield DualShield Admin Console or User Console. 

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To avoid this error message in your DualShield system, follow the steps below.

Open Windows Command Prompt, navigate to the DualShield installation directory, select the subfolder "tomcat\bin",

Enter the command "dir tomcat*w.exe*"

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Now, enter the command "tomcatNw.exe //ES//dualshield " (replacing N with the version found in your directory, e.g. Tomcat9w.exe), 

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A new window will open titled "DualShield Authentication Server Properties", select the tab "Java";

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Include Page
How to edit JAVA options in DualShield Sever
How to edit JAVA options in DualShield Sever

In the "Java Options" section, At the prompt "Java Options" add the instruction "-Duser.timezone=UTC" ,

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