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Edit Logon Procedure

In the DualShield Management Administration Console, edit the logon procedure Logon Procedure for your NetScaler application.
You will need to define two Two logon steps: the first step First Step requires users to enter their static password "Static Password" (AD password), which will also trigger the DualShield server to send the user’s on-demand password. The second step Second Step will then ask prompt users to enter their on"On-demand Demand password".

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Configure Citrix NetScaler

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Citrix Receiver will then prompt you to enter your T-Pass one-time password.