If you have purchased OTP hardware token devices from us, then you will first receive the physical hardware token devices delivered to you by FedEx or post. Once you have received the token devices, you will need to make a request to receive the token file, i.e. the seed/secret keys of the tokens.
To make the request, click the link below.
https://services.deepnetsecurity.com/csp/SeedFileRequests
Follow the steps below:
Table of Contents
Step 1 - Find Your Order
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Now that you have received your token seed/secret file, and you have successfuly decrypted it, we suggest that you should click the confirmation link in the email. By confirming it, the download link will be deleted immediately. This is an addtional measurement for security.
