Authentication Settings
Logon to the NetMotion Mobility Server
Click on Configure>Authetication Settings
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Option - You may set up a separate authentication profile or use the global settings.
To create a separate Profile simply click New on the top left and give the profile a name, at the prompt. You can then select the profile you wish to use, here.
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There are three settings that need to be applied. The settings are found in the middle pane. | Section | Option |
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| Authentication | Protocol | | RADIUS: User Authentication | Retransmit Interval | | RADIUS: User Authentication | Servers |
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Click on Protocol
Select RADIUS - EAP (PEAP and EAP-TLS)
Click Apply |
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Select Retransmit Interval (under 'User Authentication')
| Enter an interval long enough for a user’s mobile device to receive and respond to authentication requests. Recommended: at least 40000 milliseconds. |
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Click on Servers (under 'User Authentication')
In the RADIUS Server Entry, please enter the following information: | Option | Value |
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| Host address: | Enter the IP address of machine that your DualShield Radius Server was installed | | Port: | 1812 | Shared Secret: & Confirm Shared Secret: | The shared secret will match the one you created when Registering NetMotion as a RADIUS client |
Click: OK |
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Client Settings
Click on Configure>Client Settings |
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Option - You may apply the following settings to device or user groups or just apply globally. |
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There are two settings that need to be applied. The settings are found in the middle pane. | Section | Option |
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| Logon | Always Prompt for User Credentials | | Logon | Connection Duration |
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Select the option Always Prompt for User Credentials
Enable Always prompt when connecting |
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Server Settings
Add RADIUS Server
- In the main menu, “Configure | Authentication Settings ”
- Select "Global Authentication Settings" in the left pane
- Select “RADIUS: User Authentication - Servers” in the middle pane

- Click “Add” button in the right pane to add the DualShield Radius Server

- Enter the Dualshield Radius Server IP address, Port and Shared secret.
- Click "OK" button to save it
Set User Authentication Protocol to RADIUS EAP
- Select “Authentication: Protocol” in the middle pane

- Select “RADIUS - EAP (PEAP and EAP-TLS)”

- Click “Apply” to save it
Set RADIUS Retransmit Interval
- Select "RADIUS: User Authentication | Retransmit Interval" setting.
Enter an interval long enough for a user’s mobile device to receive and respond to authentication requests. Recommended: at least 40000 milliseconds.

Click Apply.
Client Settings
Enable Always Prompt for User Credentials
- In the main menu, Select “Configure | Client Settings”
- Select "Global Client Settings" in the left pane
- Select “Logon | Always Prompt for User Credentials” in the middle pane

- Enable "Always prompt when connecting

- Click “Apply” to save it
Set Connecting Dialog Duration
- Select "Connecting Dialog Duration" in the middle pane

- Change Wait time to 120 seconds

- Click "Apply" to save it