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The logon client will discover the logon agent by looking up a hostname called dswagent2 or dswsslagent2 in your DNS server.

Because you created a virtual domain, you must add the DNS entries in a corresponding lookup zone.

To add a new forward lookup zone open DNS Manager expand the server name, right-click on Forward Lookup Zones and select New Zone

Keep the default settings in the New Zone Wizard

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Enter the name of the virtual domain you created on DualShield

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Add new host A records for your dswagent2 and dswsslagent2:

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Make sure you can ping the agent from the end client workstation.