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To create a token for an individual user, you need to navigate to the user's token management panel

Then, click the "CREATE" button on the toolbar

DualShield MFA Platform > Create a T-Pass token for a single user > image2022-2-25_0-31-59.png

Typically, you do not need to fill in any box in the form.

The mobile number and email address are retrieved from the user's AD account. You would only need to enter the user's mobile number or email address in this form if

the user's AD account does not have a mobile number or email address
the user wants to use an alternative mobile number or email address to receive passcode

Click the SAVE button to create a new T-Pass token

DualShield MFA Platform > Create a T-Pass token for a single user > image2022-2-25_0-35-32.png