To create a token for a user, you need to navigate to the user's token management panel

Then, click the "CREATE" button on the toolbar 



Typically, you do not need to fill in any box in the form.

The mobile number and email address are only used for sending the download link to the user, and they are retrieved from the user's AD account. You would only need to enter the user's mobile number or email address in this form if 

Click the SAVE button to create a new MobileID token