In DualShield, the authentication method for SMS and Email Passcode is called On-Demand Password. To allow users to use SMS or Email passcode to verify themselves when they try to sign in to an application, you need to add the authentication method On-Demand Password into the logon steps of the application.

For instructions on how to build or change a logon procedure, expand the link below

In the example below, we add On-Demand Password into the logon procedure of a Web application called OWA as the second step