When the DualShield server detects that a new device is being used to sign in to a user's account, it can send an alert message to the user by email or SMS.
If the alert "New Device Sign-in Notification" is enabled, then the alert will be triggered if the conditions details in the alert parameter "Conditions" are met, and are normally triggered by the authentication server detects that a new device was used during the authentication process.
Once the alert is triggered, notification of the detected event may be sent to specified users and groups.
The alert can be found by navigating to "Administration | Alerts", then scrolling down to the alert "New Device Sign-in Notification";
The alert can be edited by left clicking on the context menu of the alert and selecting "Edit";
A new window will now open titled "Alert - Edit";
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The alert is disabled by default, but can be enabled by ticking the checkbox "Enabled";
When the alert is triggered you have the option to send a message to specified recipients using the "Recipient Users" and "Recipient Groups" parameters.
The "New Device Sign-in Notification" alert is triggered after detecting that a new device has been used to signed in with, but you might not always want notifications to be sent to your specified users every time this event occurs.
The "Conditions" parameter is to provide a mechanism by which additional restrictions can be checked prior to send the alert notification.
To edit the conditions that determine when the alert is trigged click on the pencil icon () causing a window titled "Condition Builder" to open;
Provided the alert is enabled, the send message is selected, and one or both delivery channels have been enabled, then when a alert is triggered, message notifications will be sent to the selected users (or groups of users)
The default message sent for this alert is as follows;
Hi, administrator, Your account was used to sign in on a new device to the application "[[applicationName]]" Below are the details of the new device. Date and time of sign-in: [[logDate]] Regards, |
After the alert is triggered you have the additional option to cause one of the existing tasks to be run.
To add task execution to the alert you need to first tick the checkbox prompted "Execute Task", then select what task (or tasks) are to be executed using theicon;