Strange format of characters appearing on DAC as below...
Provide steps that the user can take to solve the problem. For example "The level 7 printer will flash red when it is out of paper. Add paper to tray 1".
Open regedit and go to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Apache Software Foundation\Procrun 2.0\DualShield\Parameters\Java
Edit Options and remove the blank line above -Dfile.encoding