To DualShield Authentication Server, DualShield Radius Server is an authentication agent. For an authentication agent to be able to connect to the authentication server, the agent must be registered in your authentication server.
For security purpose, the agent registration function is disabled by default. You need to enable the Agent Auto Registration function in your DualShield authentication server.
You need to enable the Agent Auto Registration function in your DualShield Server. In the DualShield Management Console, select “Authentication | Agents” and press the “Auto Registration” button on the toolbar:

You may want to enable the "Check IP" option for extra security. If this option is enabled, then in the "IP Address" field you must enter the IP address of the machine where the RADIUS server is being installed.