Finally, you need to complete the Certificate Signing Request using the certificate that you downloaded from the CA

Click the context menu of the Certificate Signing Request


Select "Complete Certificate Request"

Select the CA Bundle file, and the certificate CRT file

Click Save

The certificate will be saved in the "Server Certificate" list


Please note that this does not automatically update the web certificate of your DualShield consoles.  If you wish to do that then...

Click on the context menu icon of the newly imported Server Certificate 

Select Apply To

Select the type of service to which the certificate will be applied, e.g. SSO Server

Select the type of certificate, e.g. Web SSO Certificate

Select the instance(s) the SSO server(s)

Click Apply