To use the SafeID Help Desk application to generate TOTP codes, you must first import the tokens. SafeID Help Desk is compatible with the token secret CSV file format used by Entra ID.

The token secret file must include a header row with the following columns:

Below is an example

serial number,secret key,time interval,manufacturer,model
10001001,234567ABCDEFGHIJKLMNOPQRSTUVWXYZ,60,Deepnet Security,SafeID/Classic
10001002,ZYXWVUTSRQPONMLKJIHGFEDCBA765432,60,Deepnet Security,SafeID/Classic

The "secret key" must be encoded by BASE32 or HEX

Optionally, but recommended, the secret file should include a column named "upn" which represents the username of the token.

upn,serial number,secret key,time interval,manufacturer,model
user1@acme.org,10001001,234567ABCDEFGHIJKLMNOPQRSTUVWXYZ,60,Deepnet Security,SafeID/Classic
user2@acme.org,10001002,ZYXWVUTSRQPONMLKJIHGFEDCBA765432,60,Deepnet Security,SafeID/Classic

References