Introduction

Question and Answer Management lists all questions where users have supplied answers for the purpose of Question and Answer authentication.

This option will list questions against the users that have supplied answers that will be used to authenticate the users, and will supply a means to delete the question and answer pairs.

For security reasons this option only lists the user details with the answered question, but does not reveal the actual supplied answers.

The system administrator can also decide the minimum and maximum number of Answers that need to be obtained from the User before this type of authentication method can be selected.

Creating Question and Answer Pairs

In order for Question and Answer authentication to be used, DualShield will need to be provided with the question and answer pairs that will be used during the authentication process.

Question and Answer pairs may be created either by using using the management console, or by the user themselves (after accessing the DualShield Service Console).

Deleting Question and Answer Pairs

Question and Answer pairs can be deleted either using the management console, or by the user themselves using the self-service console;

Searching for Questions using the Management Console

We can use the button to populate the "Questions & Answers Management' tab with Question/Answer pairs that match the selected Domain and filters;

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