Creating Emergency Codes

Emergency Code can be issued to users from the Management Console either directly (via "Directory | Users", or via the Emergency code repository.

Creating Emergency Codes directly to the User Account

Navigate to "Directory | Users", select the domain, search for the user to issue the code to, then selecting the context menu option "Emergency Code";

 

New Emergency Codes can now be created by clicking on the button.

Creating Tokens Via the Emergency Code repository

Navigate to "Repository | Emergency Codes", select the domain,  then use the button to issue the code to the user;


Assigning the Emergency Codes to the Users

After the button is clicked, a new window will open titled "Emergency Code - New";



  



Select the domain of the selected User that the emergency code will apply to.





Enter the Login Name of the User that the Emergency Code will be assigned to.





The date from which the emergency code can start to be used.





The date after which the emergency code can no longer be used.





If supplied (and non-zero) this field will determine a limit as to how many times the emergency code can be used (If zero is supplied, then there is no usage limit).





This count represents how many Emergency Codes are to be created (defaults to 1 emergency code).






Specify the Domain and Login Name of the user that the Emergency code is to be issued to then click the button;


A new emergency code will now have been created for the user and can been viewed in the repository;


The Emergency Code can also be viewed in the user directory (assigned to the user);


The above example created and assigned an emergency code of "50425726" to the user "TestUser".

Once the administrator has created an emergency code has been created for the user, he would pass on these details to the user (via email or SMS, but other methods could be used).