We can send Emergency Codes to the users either by using the context menu option "Send" from the Emergency Code repository, or by using the button against after selecting the emergency code for the user.

Sending Emergency Codes directly from the Users' Account

After navigating to "Directory | Users", it is possible to send the emergency code to the user using the following procedure;

Sending Emergency Codes from the Emergency Code Repository

After navigating to "Repository | Emergency codes", it is possible to send the emergency code to the user using the following procedure;

Sending Emergency Codes using the Self-Service Console

If the Self-Service Console is in use then within the console there is also a means by which users can request emergency codes;