If you see the message Offline Type (B) this usually means that the Windows Logon agent is not reachable. Two things that would cause this: 1) The client machine has lost connection to the network 2) The machine hosting the Windows Logon Agent is down or has lost connection to the network
If neither of those things are true then check on the hosting machine, that the Windows Logon Agent Service is running.
If it is then check you have added a host record in your DNS manager. Please refer to Discover Windows Logon Agent. |