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Lockout policies define how many failed logon attempts users can make before the system locks the associated user account.

From the Home page of the Management Console, left click on the menu item "Administration", select "Policies", then in the new tab "POLICIES", select the category "Lockout", then click the button;.

DualShield MFA Platform > Lockout Policy > image-2025-4-2_16-6-14.png

The lockout policy settings can now be viewed (or edited) by left clicking on the context menu of the Emergency Code policy, then selecting either "View" or "Edit";

DualShield MFA Platform > Lockout Policy > image-2025-4-2_16-7-43.png

Editing the Lockout Policy Settings:

Once the lockout policy has been edited, a new window will open titled "Policy - Edit" (that can be used to edit the policy settings for this policy);

DualShield MFA Platform > Lockout Policy > image2023-10-26_10-47-21.png

The category for this policy is "Lockout" (this property cannot be edited).

The holder of this policy is "System" (this property cannot be edited).

The name assigned to identify the lockout system policy by the System Administrator.

The System Administrator may use this field to annotate this policy.

This option allows the System Administrator to enable or disable this policy.

If a non zero value is supplied then this value determines how many consecutive logon failures will be accepted during the logon process before the user's account is locked out..

if a zero value is entered then logon failures will not lock the account (regardless of how many failures occur).

If a non-zero value is supplied then this value determines the duration (in minutes) that the user's account will be locked out.

if a zero value is entered then the user's account will remain locked until unlocked by the system administrator.

This option allows the System Administrator to enable that when the user account is unlocked in the internal directory, he will also be unlocked in the external directory.