This article is for the administrator who needs to provide a PUK to users in order to reset their SafeID/PinPad tokens. For the user guide of SafeID/Pinpad token, please refer to SafeID PinPad

Download Deepnet SafeID/Pinpad Reset Tool, and launch the tool.

In the "Token PUK Seed File" field, click the file selection icon "...", and select your PUK seed file for your tokens.

In the "Token Serial Number", enter the serial number of the token that needs to be reset

Now, press the "Generate" button to generate a PUK code

Note: PUK code is valid for up to 30 minutes.