Self-Service Activation
If the user has access to the self-service console they will be able to activate their own token after it has been registered.
They should see it as inactive in the self-Service Portal
They just need to click on Activate.
Click Activate
The status will change to Active
Grace Period Activation
If a Computer Fingerprint is required to access the Self-Service Portal a limited period of time is given to the end-user so they can still log on temporarily in order to activate the token. This is known as a grace period.
To set this up, please follow Policy for Device Onboarding by Self Service
When the user attempts to log on the first time they will be presented with the following screen:
As long as they click on Verify during the grace period, they will be granted access to the Self-Service Console, so they can activate their DevicePass Token (see above).
Anytime after that, access will be denied and they will have to contact the DualShield administrator.
a Grace Period notification message can also be sent to thie users email, to remind them:
