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When software tokens such as MobileID are created by the authentication server, a sequential serial number will be automatically generated (with serial numbers starting from "10000001").


Provided you follow the above instructions, you will avoid the risk of potentially generating tokens with matching serial numbers.

Procedure to change the next serial number allocated for software tokens

For each software token type that can be created in the authentication server there is a value that is stored in the internal database.

The values for the next generated token serial numbers to be used for each type cannot be changed from within the authentication server, and can only be changed from within the database.

Example: Changing the next generated serial number for MobileID tokens;

  • Logon to the SQL server by opening a command prompt window (with admin privilege), then changing dirctory to the DualShield installation directory, then change to the subfolder "\mysql\bin"

  • Enter the command "mysql -u root -p" then supply your database password to login to the MySQL console;