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By default, the DualShield installer creates a default system administrator user called "sa". This is an internal user account managed by the DualShield server itself. You can create more internal user accounts for your admin or help desk helpdesk team members who will be allowed to access the Admin Console, or you can allow your AD users to access the Admin Console. 

To allow AD users to access the Admin Console, follow the steps below.

First, you need to add the AD domain into the realm called "Management Console"

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titleHow to add a domain to a ream...

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Change domains in a realm
Change domains in a realm

In the example below, the "Management Console" realm includes 2 domains, "deepnetmfa.com" and "Management Console" 

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"deepnetmfa.com" is an AD domain, which means that users in this domain are allowed to access the Admin Console. 

Next, you need to assign an admin or helpdesk role to the users who will authorised to access the Admin Console.

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titleHow to add roles to a user...

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Assign roles to a user
Assign roles to a user