Open Windows Command Prompt, change to: C:\Program Files\Deepnet DualShield\tomcat\bin folder, then execute one of the following command depending on the version:
You will see a dialog style application "DualShield Authentication Server Properties"
Change the "Initial memory pool", "Maximum memory pool" and "MaxPermSize" according to the table below:
|Total Physical RAM||4GB||8GB|
|Maximum memory pool|
|Initial memory pool|
Maximum permanent heap
(obsoleted in Java 8)
|Total RAM for JVM||2GB||4GB|
If your machine does not meet the minimum requirements, then configure the JVM memory settings proportionally using this table as a template.