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By default, it logs on as "Local System account", you need to change to a windows account which is assigned some with appropriate SQL permissions

 

Note: if DualShiled is installed on the same machine where SQL server is installed, you may still be able to use "Local System account". ConsequentlyOtherwise, you may need to add that must give the Windows account (in the example, spadmin@ds08.local) onto the folder full control to the "Deepnet DualShield" folder, allow allowing it to have write privilege on this folder, otherwise it may cause problem.read, write & modify the folder and all of its sub folders. See below: