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Deepnet SafeID Pinpad is a compact security device that generates one-time passwords. SafeID Pinpad is PIN protected and features a 12-button mini keypad.

Table of Contents

Technical Specification

Algorithm:OATH/HOTP, TOTP, ORCA

Firmware:

CE, FCC, RoHs
Dimensions:80.7 x 33.0 x 9.0 mm
Weight:21 grams
LCD:6-8 character numerical LCD
Battery:Standard Lithium Battery
Battery Life:Expected lifetime: 5 years minimum, 3 years warranty
Operating Temperature:0°C - 50°C
Storage Temperature:-20°C - 70°C


Panel

ButtonFunction
OKTurns the token on and off. Also works as the ‘Enter’ button for some operations.
<<Clears the LCD display
0-9Inputs the PIN and Challenge codes

...

If an incorrect PIN was entered, then "Error" will be displayed on the LCD

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Change PIN

To change a token's PIN, follow the steps below:

StepOperationDisplayComment
1Press 'C'


2Press '0'


3Enter new PIN

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4Press 'OK'


5Enter new PIN again to confirm

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6Press 'OK'This confirms that you have successfully set a new PIN

Reset PIN

When a token is locked, it will display “Pin Loc” “PUK” if one attempts to enter a PINuse the token.

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If a token is locked, it has to be first unlocked then followed by PIN reset.

To unlock a token, the user needs to generate a so-called “PIN Reset Request Code” by following the steps below:

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The user will then need to submit the “Request Code” to the administrator to obtain a so-called “PIN Reset Authorisation Code”to obtain a PUK code from their IT Helpdesk or System Administrators.

Having received the “Authorisation Code”PUK, the user can then unlock the token by following the steps below:

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If the ‘Authorisation Code’ enter is correct, then ‘good’ will be displayed. Otherwise, ‘Err’ will be displayed.

Once the token has been successfully unlocked, the user will finally need to reset the PIN by following the “Change PIN’ procedure. In the ‘Change PIN’ procedure, enter the ‘Authorisation Code’ again as the ‘Old PIN’ when it is prompted to enter.

Note: During the process of unlocking a token, if ‘rPin Loc’ is displayed:

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StepOperationDisplayComment
1Press 'OK'

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2Enter PUK

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'78412684' is only an example. You must enter your PUK here
3Press 'OK'

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After you have entered a correct PUK, you're prompted to set a new PIN
4Enter new PIN

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5Press 'OK'

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7Enter new PIN again to confirm

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8Press 'OK'Image AddedThis confirms that you have successfully set a new PIN

Warning: If you failed to enter a correct PUK code 10 times, then the token will be permanently locked and cannot be used any more!

Image AddedWhich means that the user has entered incorrect 'Authentication Code' several times. Should this happen, the user needs to press ‘OK’ to switch off the token, then press ‘OK’ to switch on the token and leave it for 30 seconds until the token switches itself off. Then, the user can start the unlocking process again.